TrueStamp Camera Support Desk
Dedicated technical assistance, issue reporting, and frequently asked questions for the TrueStamp Camera application.
Direct Support Channel
If you are encountering technical difficulties with TrueStamp Camera, have feedback, or wish to report a bug, please contact our support desk directly:
Frequently Asked Questions
Are my stamped photos uploaded to any cloud server?
No. TrueStamp Camera processes and saves all photos and videos directly to your device storage and photo gallery. Nothing is uploaded to remote servers.
Can TrueStamp Camera work without internet access?
Yes. The camera, timestamp burn-in, and GPS coordinates function entirely offline. An internet connection is only used to retrieve street addresses for geocoding and to display advertisements in the free version.
How do I enable GPS geotagging on my photos?
Grant location permissions when prompted in the app. The camera will automatically detect your GPS coordinates and embed them into the timestamp banner.
Can I customize the timestamp appearance?
Yes. You can customize date formatting, time display with running seconds, font sizing, and optional custom notes or watermarks.
Troubleshooting Checklist for TrueStamp Camera
- Current Version: Verify that you are running version 1.0.0 or later from the official store.
- Android Support: Requires Android 8.0 (API 26) or later.
- Bug Reporting: When emailing support, please mention your device model and OS version so we can diagnose the issue rapidly.